Where do you deliver your hampers?
We deliver across the UK mainland, Highlands and UK Islands. Unfortunately, we can’t delivery to Southern Ireland or outside of the UK.
Can I request a specific delivery date?
Yes, you can choose your delivery date at the checkout. Free Delivery times are between 8.30am and 8pm, if your gift is time sensitive we suggest choosing the day before as your delivery date or upgrade to the AM Delivery for £9.95 on the checkout page.
Whilst we make every effort to ensure your order is delivered on time and have a very high success rate, occasionally deliveries may be delayed due to adverse weather or other conditions beyond ours or DPD’s control. If your items are dispatched via Royal Mail Tracked or your delivery address is in the Highland or any UK Islands, delivery will be within 3 days of your chosen date.
Can I order multiple hampers to different addresses?
If you need multiple hampers to go to different addresses you can place one order for all the hampers in one transaction and then email the separate delivery addresses and messages with your order number to firstname.lastname@example.org
You can have as many hampers as you need delivered to one single address with the same message. If you need individual messages please email the messages to email@example.com with the order number. If you need any help with your order please call 01364 223010 and we’ll be happy to help.
Will an invoice be enclosed within the delivery?
As the majority of our hampers are purchased as gifts we never enclose an invoice within our hamper boxes. An invoice can be emailed to the purchaser if one is required. Send your request to firstname.lastname@example.org
My hamper is for a special occasion, what deivery date should I choose?
If you need your hamper or gift delivered for a special occasion we recommend you choose your preferred delivery date the day before your occasion or event to make sure you have everything in time. Our Afternoon and Cream Teas can be enjoyed for up to 4 days from dispatch.
How are your Cream Teas and Afternoon Gift Hampers packed?
Our hampers are hand-picked and packed in either a Delimann Hamper Box, Jute Bag or Wicker Basket as per your choice at time of ordering. All the items are individually wrapped and snuggly placed in wood wool to keep them safe in transit. We then add your personal message on the gift card of your choice.
How are are your Black Box Gifts packed?
Our Black Box Gift range are hand-picked and packed with an occasion banner around the box. All the items are individually wrapped and snuggly placed in wood wool to keep them safe in transit by Royal Mail Tracked. We then add your personal message on the matching gift card.
How long will the clotted cream last once delivered?
The cream will last for 4 days from the day of dispatch. The cream is blast frozen at Langage Farm and we pack it in an insulated bag with ice packs which allows the cream to slowly thaw during transit ready to be enjoyed when the hamper is delivered or placed in a refrigerator to be enjoyed later. Clotted Cream is a very robust product and can easily withstand the delivery process without compromise to the taste or quality of the product.
What’s the shelf life of the scones?
The scones are freshly baked by our local baker and will stay fresh for up to 4 days from the day of dispatch.
Can I add items to my Hamper delivery?
Yes, some of our hampers have the options to add extra goodies and even extra little gifts for special occasions. If you don’t see extra’s on the product you’ve chosen it usually means there’s already so many goodies in your box we can’t fit anymore in!
If you can’t find what your looking for please call customer services on 01364 223010 and we’ll be happy to try and accommodate your request.
Are your hampers suitable for vegetarians ?
Lots of our hampers are suitable for vegetarians but we always advise calling us first so we can discuss your requirements with you.